Shipping policy
Shipping Policy
Thank you for shopping with Styrne Hair. We are committed to delivering your hair extensions and hair care products safely and efficiently.
Processing Times
All orders are processed within 1–3 business days (Monday–Friday, excluding public holidays) unless specified otherwise. Orders placed after 2:00 PM GMT/BST may be processed on the next business day.
During periods of high demand, promotions, or holiday seasons, processing times may be slightly extended.
UK Shipping
We offer shipping throughout the United Kingdom.
Estimated delivery times:
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Standard Delivery: 2–5 business days
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Express Delivery: 1–2 business days
Delivery times are estimates and are not guaranteed.
International Shipping
We ship to customers worldwide.
Estimated delivery times:
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Europe: 3–10 business days
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North America: 5–12 business days
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Australia & New Zealand: 7–15 business days
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Rest of the World: 7–20 business days
Delivery times may vary depending on customs processing, local postal services, and other factors beyond our control.
Shipping Costs
Shipping charges are calculated at checkout based on the destination, order weight, and selected shipping method.
Any free shipping promotions will be clearly stated on our website and are subject to change without notice.
Customs, Duties & Taxes
International orders may be subject to customs duties, import taxes, VAT, or other fees imposed by the destination country.
These charges are the responsibility of the customer and are not included in the purchase price or shipping cost unless otherwise stated.
We recommend contacting your local customs office for further information before placing an order.
Order Tracking
Once your order has been dispatched, you will receive a shipping confirmation email containing tracking information where available.
Please allow up to 48 hours for tracking information to become active.
Delayed, Lost or Missing Parcels
While we work with trusted shipping partners, delivery delays can occasionally occur.
If your order has not arrived within the estimated delivery timeframe, please contact us at [Email Address] and we will assist in investigating the shipment.
We are not responsible for delays caused by customs clearance, severe weather, carrier disruptions, or incorrect shipping information provided by the customer.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
If an order is returned to us due to an incorrect or incomplete address, the customer may be required to pay additional shipping charges for redelivery.
Damaged Items
If your order arrives damaged, please contact us within 48 hours of delivery with:
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Your order number
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Photographs of the damaged item(s)
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Photographs of the packaging
We will review the issue and work to provide an appropriate resolution.
Contact Us
If you have any questions regarding shipping, please contact us:
Email: infolbbundles@gmail.com
Business Name: Styrne Hair
Business Location: England, United Kingdom